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    Terms & Conditions

    Last Updated: July 14, 2026

    These Terms & Conditions ("Terms," "Agreement") govern your access to and use of:

    The Services are operated by Qoretx LLC ("Qoretx," "we," "us," "our"), an Arizona-based company. By creating an account, accessing, or using the Services, you agree to be bound by these Terms. If you do not agree, you must discontinue use of the Services immediately.

    1. Definitions

    For the purposes of these Terms:

    • "Company," "we," "us," "our" refer to Qoretx LLC.
    • "User," "you," "your" refer to any individual or entity that accesses or uses the Services.
    • "Platform" refers to the NeuroFlow system and all related features, modules, and integrations accessible via the Services.
    • "Content" means all data, text, images, code, software, audio, video, or other material made available through the Services, including content provided by us, you, or third parties.

    2. Eligibility

    To use the Services, you represent and warrant that:

    • You are at least 18 years of age;
    • You have the authority to enter into a binding agreement with us;
    • Your use of the Services is not prohibited by applicable law.

    3. Account Registration & Security

    To access certain features, you may need to create an account. You agree to provide accurate and complete information during registration and to keep your account information up to date.

    You are responsible for:

    • Maintaining the confidentiality of your login credentials;
    • All activities that occur under your account;
    • Notifying us immediately of any unauthorized access or suspected security breach.

    We reserve the right to suspend or terminate accounts at our discretion.

    4. Subscription, Payments & Refunds

    A. Fees and Billing

    Some parts of the Services are offered on a paid subscription basis. By subscribing, you authorize us (or our payment processors) to charge your designated payment method for the applicable fees, including recurring charges where applicable.

    B. Automatic Renewal

    Unless otherwise stated, subscriptions automatically renew at the end of each billing period at the then-current rate, unless you cancel prior to renewal.

    C. Refunds

    Except where required by law or explicitly stated otherwise, all fees are non-refundable. This includes, without limitation, situations where you do not use the Services during the subscription term.

    D. Taxes

    You are responsible for any applicable taxes, duties, or similar governmental assessments imposed on your use of the Services, excluding taxes based on our income.

    5. Acceptable Use

    You agree that you will not:

    • Use the Services for any unlawful, harmful, or fraudulent purpose;
    • Upload or transmit viruses, malware, or other harmful code;
    • Attempt to gain unauthorized access to any systems or networks;
    • Interfere with or disrupt the integrity or performance of the Services;
    • Reverse engineer, decompile, or attempt to derive source code from the Services;
    • Use automated systems (e.g., bots, scrapers) to access the Services in a manner that burdens infrastructure;
    • Misrepresent your identity or affiliation;
    • Use the Services to violate the privacy or rights of others;
    • Use the Services to send spam or unsolicited communications in violation of law.

    6. User Data & Content

    You retain all rights to the data and content you submit, upload, or store within the Services ("User Content"). By using the Services, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, display, distribute, and process User Content solely as necessary to provide and improve the Services.

    You represent and warrant that:

    • You have all necessary rights to submit the User Content;
    • Your User Content does not violate any laws or third-party rights;
    • You will not submit User Content that is unlawful, defamatory, obscene, or otherwise objectionable.

    7. Third-Party Integrations

    The Services may integrate with third-party platforms and services, such as Facebook / Meta, Google, MLS/IDX providers, payment processors, email providers, CRMs, and other tools ("Third-Party Services").

    You acknowledge and agree that:

    • Your use of Third-Party Services is governed by their own terms and privacy policies;
    • We do not control and are not responsible for Third-Party Services;
    • Third-Party Services may experience downtime, data errors, or changes to APIs or policies, and we are not liable for any resulting impact on your use of our Services.

    8. Facebook / Meta Platform Compliance

    If you connect the Services with Facebook / Meta (including Facebook Login, Facebook Lead Ads, Instagram Lead Forms, or Meta Pixel), you agree to comply with:

    In connection with Facebook / Meta data, you agree not to:

    • Sell Facebook Platform Data;
    • Share Facebook Data with unaffiliated third parties for their own marketing;
    • Use Facebook Data for any purpose beyond what users reasonably expect and what Meta policies allow;
    • Combine Facebook Data with other data in a manner that violates applicable law or Meta's policies.

    We may limit, suspend, or terminate your use of Facebook-related features if required by Meta or applicable law.

    9. Zoom Platform Compliance

    If you connect the Services with Zoom Video Communications, Inc. ("Zoom") — including Zoom Phone, Zoom Meetings, Zoom Team Chat, or any feature exposed via the Zoom App Marketplace — you agree to comply with:

    You acknowledge and agree that:

    • You must have a valid, properly licensed Zoom account in good standing to use Zoom-backed features of the Services (including, where applicable, a Zoom Phone license to place or receive calls).
    • Zoom is a separate Third-Party Service. We do not control Zoom's pricing, availability, uptime, API behavior, or policy changes, and we are not liable for any resulting impact on your use of the integration.
    • We may limit, suspend, or terminate your access to Zoom-related features of the Services at any time, with or without notice, if required by Zoom, by applicable law, or to protect the Services or other users.
    • In connection with Zoom data, you agree not to: sell Zoom Platform Data; share Zoom data with unaffiliated third parties for their own marketing; use Zoom data for any purpose beyond what users reasonably expect and what Zoom's policies allow; or combine Zoom data with other data in a manner that violates applicable law or Zoom's policies.
    • We rely on Zoom's stated security and availability of its platform and APIs, and disclaim warranties regarding the Zoom platform itself to the maximum extent permitted by law.

    10. Google Platform Compliance

    If you connect the Services with Google — including Google Sign-In, your Google Ads account, or any feature exposed via the Google Ads API — you agree to comply with:

    You acknowledge and agree that:

    • You must have a valid Google Ads account in good standing to use Google-backed features of the Services, and you are responsible for maintaining that account and its billing relationship directly with Google.
    • You are solely responsible for your advertising campaigns and the resulting ad spend. Campaigns you create, modify, or launch through the Services are placed in your own Google Ads account and billed to you directly by Google. We are not a party to that billing relationship and are not liable for advertising charges you incur, including charges resulting from campaigns you create or approve within the Services.
    • You are responsible for ensuring your ad content, targeting, and landing pages comply with Google Ads policies. Keyword suggestions, campaign drafts, and marketing recommendations generated by the Services are provided for your review and do not guarantee approval, performance, or policy compliance.
    • Google is a separate Third-Party Service. We do not control Google's pricing, availability, uptime, API behavior, auction dynamics, or policy changes, and we are not liable for any resulting impact on your use of the integration.
    • We may limit, suspend, or terminate your access to Google-related features of the Services at any time, with or without notice, if required by Google, by applicable law, or to protect the Services or other users.
    • In connection with Google user data, you agree not to: sell Google user data; share Google user data with unaffiliated third parties for their own marketing; use Google user data for any purpose beyond what users reasonably expect and what Google's policies allow; or combine Google user data with other data in a manner that violates applicable law or Google's policies.
    • We rely on Google's stated security and availability of its platform and APIs, and disclaim warranties regarding the Google platform itself to the maximum extent permitted by law.

    Our handling of data received from Google APIs — including the Limited Use commitments required by the Google API Services User Data Policy — is described in the Privacy Policy.

    11. Intellectual Property

    All content, features, functionality, designs, trademarks, and other intellectual property associated with the Services (excluding User Content) are and will remain the exclusive property of Qoretx LLC and its licensors.

    You may not copy, modify, distribute, sell, or lease any part of the Services or included intellectual property without our prior written consent.

    12. Disclaimer of Warranties

    THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

    WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

    13. Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, QORETX LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES RESULTING FROM:

    • Your access to or use of (or inability to access or use) the Services;
    • Any conduct or content of any third party on the Services;
    • Unauthorized access, use, or alteration of your transmissions or content.

    IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED THE AMOUNTS YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM.

    14. Indemnification

    You agree to indemnify, defend, and hold harmless Qoretx LLC and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with:

    • Your access to or use of the Services;
    • Your violation of these Terms;
    • Your violation of any third-party right, including intellectual property or privacy rights;
    • Any User Content you submit.

    15. Termination

    We may terminate or suspend your access to the Services at any time, with or without cause, with or without notice.

    Upon termination, your right to use the Services will immediately cease. Provisions of these Terms that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

    16. Governing Law & Dispute Resolution

    These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions.

    Any disputes arising out of or relating to these Terms or the Services shall be resolved exclusively in the state or federal courts located in Maricopa County, Arizona, and you consent to the personal jurisdiction of such courts.

    17. Changes to These Terms

    We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Services after such changes constitutes your acceptance of the new Terms.

    18. Contact Us

    If you have any questions about these Terms, please contact us at:

    Email: support@neuroflowapp.com
    Address: 3200 N. Hayden Rd. Suite 210, Scottsdale, AZ 85251

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